Process to Profit is a business process management consultancy with a difference
We don’t just examine how you are currently carrying out processes in your business and recommend ways to do it better; we roll up our sleeves and create custom solutions that match your business exactly while ensuring that wasted time and effort are eliminated.
We concentrate on how each step in a process could be made more efficient by imposing more order on it, more automation, more management-level reporting, better tracking of individual workflow, eliminating bottlenecks in information processing and so on.
In just 2 hours, we will show you a world of difference
Meet with one of our process consultants for just two hours to talk about the bottlenecks you’re up against and we’ll show you how you how you can achieve new efficiency, create individual accountability and enjoy new profit from everything you currently have.
Is your business a candidate for our services?
If you want any of these things in your business, we can help:
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Faster Output
If you know that there should be a faster way to achieve the required output in your business; if orders are being misplaced or lost; if you’re still filling out forms by hand or manually transferring information from one document to another in your system then your business could make good gains by calling us in. We can address these inefficiencies and help you win back many thousands of dollars in redeployed staff time every year.
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Better Customer Service
It’s not just efficiency that we help boost. It’s customer satisfaction too. Speeding up order times wins customer loyalty. Speeding up customer service response times increases customer satisfaction and causes fewer repeat phone calls. Decreasing errors in product and service delivery means happier clients buying more and referring more business to you. We can deliver each of those things.
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Eliminating Errors
We have worked with businesses that barely track the occurrence of issues much less set out to determine error causes and prevent similar problems from happening again in future. Yet with a few simple additions they have been able to accurately track the frequency and cause of any error and take steps to prevent it happening again.
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Eliminating Unnecessary Duplication
If you use two or more computerised systems that don’t talk to each other but are essential, or you find you’ve got an employee running a report in two different systems to create a third, you need our help because we can return thousands of dollars to your bottom line by creating a better solution.
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Overall… Better Information Processes and New Profit
Our skills lie in assessing your current situation and providing quick, accurate insights into how your business could make significant gains. With smoother flow of information and a customised solution that doesn’t force your organisation to change to suit off-the-shelf software but ensures the software suits you, you’ll quickly enjoy more profit from your current business.
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Testimonials

Your business systems provide clear and concise information, which you simply don't get from a paper-based system. I am very appreciative of the effort you made to understand our business; your insight and expertise has improved our operational capabilities.

Ron Webb, Managing Director, Werden Constructions